return policy & instructions

exchange policy

Let’s swap! Loving your order but need a different size, color, or style?

You have 30 days to exchange your eligible items. Our comprehensive exchange policy is available here.

• 01

  begin your exchange

  Start the exchange process here.

• 02

  drop off your item(s)

  Drop off your exchange at your local Happy Returns location. Your refund will be reflected in your Azazie Account Balance within 24 hours of dropping off your order.

• 03

  purchase new item

  Use your Azazie Account Balance towards your next purchase. Happy shopping!

• 00
  *A free standard shipping coupon will be issued to your account once the refund has been processed and will be automatically applied to your exchange order for items within the same category.

return policy

You have 30 days to return your eligible items. Our comprehensive return policy is available here.

• 01

  begin your return

  Start the return process here.

• 02

  return item

  Drop off your return via Happy Returns or with your local shipping carrier. Return shipping is free when you choose Azazie Account Balance as your refund method (except for orders paid with a gift card).